Enterprise Engine
PRIX RESTAURANT POS SYSTEM
System Module Registry: prix-restaurant-pos-system
Functional Specifications & Capability Scope
The Prix Restaurant POS System is a hospitality-focused point-of-sale platform built for restaurants, cafés, and food service businesses. It centralizes order management, table operations, kitchen communication, billing, and payments into a single streamlined system.
Waiters and cashiers work from separate screens by design: a waiter posts and closes orders on the floor, while a cashier takes payment separately, keeping accountability clear between front-of-house roles. Takeaway is the exception and can be paid for directly at the point of order without involving the cashier queue.
The system is designed to enhance operational efficiency, reduce order errors, and improve customer service through real-time order processing, automatic kitchen ticketing, and integrated payment handling.
Primary System Solution
System Configurations
Deployment Set:
General System
Sorting Sequence Matrix:
Index #0
Sandbox System Live Access:
Launch Environment Mirror
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Integrated Modules & Subsystems
Comprehensive system components architecture and operational breakdown matrix.
Table Management System
- Visual, colour-coded floor view: available, occupied, reserved, and out-of-service at a glance
- Merge two or more tables into one shared bill for larger parties, unmerging automatically once paid
- Capacity and location shown per table, with merged-group badges
Order Management System
- Dine-in, takeaway, and delivery order types
- Menu categories drill down up to three levels deep
- Add further rounds to an already-open table order at any time
Kitchen Order Tickets (KOT)
- Tickets fire automatically per menu item, only for items flagged "Send to Kitchen"
- Smart re-ticketing: increasing a quantity on an already-started ticket fires a separate flagged ticket instead of silently changing what the kitchen is already cooking
- Special instructions per item travel with the ticket everywhere it's shown
Kitchen Queue, Display & Auto-Print
- Pending / Preparing / Ready board for chefs, with distinct alert sounds per event
- No-login public display for a wall-mounted kitchen screen, read-only and shop-specific
- Silent kitchen auto-print station, with manual print-on-demand as a fallback
Menu Management
- Menu, category, and pricing configuration up to three levels deep
- Recipe-based stock deduction per dish, or batch-produced items for pre-made dishes
- Real-time item availability and sold-out handling
Production & Batch-Made Items
- Log production batches for pre-made items like mandazi or chapati, separate from cook-to-order dishes
- Optional "sell past zero" flag for items that can be topped up mid-shift, which auto-notifies the kitchen
- End-of-shift close-out to log leftover stock as waste or carry it forward
Cashier Billing & Invoice System
- Dedicated cashier screen with a "Bills Ready for Payment" queue
- Itemized breakdowns with taxes for dine-in, takeaway, and delivery
- Billing kept separate from order-taking for accountability
M-Pesa & Payment Integration
- STK push, manual confirmation code entry, and Pull Till auto-detection
- Cash, card, and split payments across any combination
- Credit sales with customer balance visibility
Order Status Tracking
- Real-time order progress: pending, preparing, ready, served
- Held orders shared across the whole floor, not tied to one device
- Stock reserved the moment an order is held, so it can't be double-sold
Takeaway & Delivery Management
- Pay-on-the-spot checkout for takeaway, without involving the cashier queue
- Delivery order tracking with customer details
- Same kitchen ticketing pipeline as dine-in orders
Customer Management
- Customer profiles and order history
- Preference and contact tracking for personalized service
- Optional self-service customer portal
SMS Notifications
- Order confirmation and billing alerts
- Promotional messages
- Billed separately as a messaging add-on
WhatsApp Notifications
- Order-readiness and payment alerts via WhatsApp
- Billed separately as a messaging add-on
Discounts & Promotions
- Discount and promotional offer application, permission-gated and re-checked server-side
- Combo deal configuration
Inventory & Stock Control
- Ingredient stock tracked per recipe, deducted automatically on each sale
- Automatic FEFO batch deduction — no manual batch picking
- Shared stock with other verticals where ingredients overlap
Finance & Accounting
- Full double-entry bookkeeping: chart of accounts, journal entries, trial balance, general ledger
- Income statement, balance sheet, and cash flow statement
Sales Reports & Analytics
- Daily sales and peak-hour insights
- Best-selling item tracking
- Revenue performance reporting
HR & Payroll Management
- Staff attendance, duty rota, and shift management
- Leave requests and shift swaps
- Payroll runs with statutory deductions and payslips
Role-Based Access Control
- Waiter, Chef, Cashier, and Manager roles with distinct permissions
- Waiters cannot take payment for a dine-in table — enforced at the system level, not just the UI
- Multi-branch/shop support with per-shop scoping
Audit Logs & Activity Tracking
- System action tracking: orders, edits, payments, cancellations
- Accountability records per user